Driving Intelligent Demand

INTELLIGENT DATA INTELLIGENT DEMAND

Privacy Policy

Custom Intelligence (“our”, “us” and “we”) has created this privacy policy statement in order to demonstrate our commitment to your privacy. This privacy policy forms part of our Website Conditions of Use (see above) and explains our data collection and use practices. By using or accessing the Website located at www.custom-intelligence.com (the “Website”), you signify your assent to our privacy policy. 

If you do not agree to this privacy policy you may not access or otherwise use the website.

Personal and Non-Personal Information: 

When using the Website, you may be asked to provide, or you may choose to provide us with or upload, certain personally identifiable information about yourself (“Personal Information”), including but not limited to, your name, company name, e-mail address, physical address and telephone number.

We may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type and other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”).

Information Usage: 

Unless disclosed otherwise at the time of collection, we do not share any Personal Information you submit through our Website with any unaffiliated third party, unless it is necessary to respond to your inquiry, or to comply with applicable law.

We may use Aggregate Information to improve and enhance the Website, analyse trends, administer the Website and for our market research activities. For example, we may share Aggregate Information with unaffiliated third parties, such as business partners, in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any Personal Information. We will never sell your Personal Information to any third party not affiliated with us without your consent except in connection with the sale or merger of our company or the division responsible for such services.

Please note that we reserve the right to access and/or disclose Personal Information and non-personal information we gather as required by courts or administrative agencies and to the extent required to permit us to investigate suspected fraud, harassment or other violations of any law, rule or regulation, the Website rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.

Cookies: 

“Cookies” are pieces of information that may be placed on your computer by a Website for the purpose of facilitating and enhancing your communication and interaction with that Website. Many Websites use cookies for these purposes. We may use cookies to customize your visit to the Website and for other purposes to make your visit more convenient or to enable us to enhance our service. You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Website, but it may interfere with some of its functionality. We do not use cookies to retrieve Personal Information from your computer for purposes that are unrelated to the Website or your interaction with the Website.

Security: 

The security of your Personal Information is very important to us. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us, or information stored on the Website or our servers, will be free from unauthorised access by third parties such as hackers and your use of the Website demonstrates your assumption of this risk.

Other websites: 

Our Website may contain links to other Websites not maintained by us. Other Websites may also reference or link to our Website. We recommend that when you leave our Website you read the privacy statements of each Website that you visit. We are not responsible for the privacy practices or the content of such other Websites.

Communications with us: 

By providing your email address to us, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us, provided that, we will not give your email address to another party to promote their products or services directly to you.

Access to Information


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact Keith Laws either by email to keith.laws@custom-intelligence.com.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name, please let us know the correct details contacting Keith Laws. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

Changes to our privacy policy


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Updated: Feb 2019

Get in touch with us

If you have any concerns about our privacy notice or about how we deal with data, or how we’ve used your data, please get in touch.

Email: dataprotection@custom-intelligence.com

We will be happy to help and discuss your concerns.

You can also make a complaint to the information commissioner’s office